Frequently asked questions

As a professional body for financial planners FPI ensures that our members uphold world class standards when providing financial advice. When working with a financial planner found in our directory, you can rest assured knowing that you are receiving ethical advice from a highly qualified professional.
CERTIFIED FINANCIAL PLANNER® professional. The CFP® designation is an internationally recognised designation awarded to financial planners who have met our stringent certification standards.
Individuals who carry the CFP® mark have met stringent requirements set by FPI under license from Financial Planning Standards Board Ltd. (FPSB). The requirements set relate to education, examination, experience and ethics. The CFP® certification is an internationally recognised mark that indicates the highest level of competence in financial planning for individuals who hold this designation.
Search for a professional financial planner in your area.

CFP® professionals have different methods of charging for their services. The methods of remuneration for financial planners include:

  • Commission
  • A percentage of your investment
  • An hourly charge
  • A set fee for a defined service

Before engaging with a financial planner ask them about their fee structure and what you can expect from them.

Financial planning is a process that provides you with an in-depth review of your current financial situation. Together with your financial planner a financial plan is drafted to match your unique needs and goals. You need to review your situation regularly with your financial planner to ensure you are on track to achieving your goals. Remember that financial planning is a process not an event. This whole process is also known as the Six Step Financial Planning Process.
Your first meeting is the opportunity for you get to know your financial planner and to assess whether they have the necessary skills and abilities to assist you with your needs and goals. A sign of a good financial planner is that they don’t rush you into buying a product but that they listen carefully to your financial situation and create a financial plan that matches your individual needs and goals. Here’s a list of questions you should ask your financial planner

Your financial planner should prepare you for the initial meeting. The focus of the initial contact is to establishing a clear understanding of your needs, and to understand what services the financial planner provides.

You can prepare yourself for this meeting by thinking about your financial goals, your current financial position and any concerns you might have.

Yes, financial planners often hosts workshops to educate consumers on financial planning matters.
Contact the FPI office on 011 470-6000 and ask to speak to the Consumer Affairs Co-ordinator to request a workshop or email and book a FPI MYMONEY123TM financial education session.
By booking the workshop through the FPI MYMONEY 123TM initiative, the workshops are for free.
The workshops cover basic financial planning concepts such as budgeting, debt management, savings and investments.
There are different methods to lodging a complaint against one of our members, visit the lodge a complaint’s page  to read more and to download the necessary documentation.